Terms and Conditions

Date: November 1, 2023

Please read these Terms and Conditions ("Terms") carefully before using the virtual assistant services provided by Virtual Office Keepers LLC ("we," "us," or "our"). These Terms govern your access to and use of our services, including the use of our website [ https://vok-llc.com ]. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

1. Services

We offer virtual assistant services, which may include administrative support, scheduling, research, data entry, customer service, and other related tasks. The specific services provided will be determined by the scope of work agreed upon between us and the client.

2. Client Responsibilities

As a client, you agree to:

• Provide accurate information and requirements for the requested services
• Cooperate and communicate promptly and effectively with us
• Provide access to necessary systems, accounts, and resources required for      performing the services
• Respect our professional boundaries and adhere to ethical standards
• Pay for the services as agreed upon and in a timely manner

3. Confidentiality

We understand the importance of confidentiality and will treat all client information as strictly confidential. We will not disclose any confidential information to third parties without your consent unless required by law. However, we cannot guarantee the security of information transmitted over the internet or stored electronically.

4. Intellectual Property

Any intellectual property or proprietary information provided by us to the client as part of the services remains our property. The client may use this information solely for the purpose of receiving the services and may not reproduce, distribute, or modify it without our written consent.

5. Termination

Either party may terminate the engagement at any time by providing written notice to the other party. In the event of termination, the client agrees to pay for any services rendered up to the termination date. We reserve the right to terminate the engagement immediately if the client violates these Terms or engages in any unlawful, unethical, or harmful activities.

6. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use our services, including any errors, omissions, or delays in the services provided.

7. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of our services, violation of these Terms, or infringement of any third-party rights.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

9. Amendments

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on our website, and your continued use of our services after any modifications indicate your acceptance of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at Tionna@VOK-LLC.com. By using our virtual assistant services, you signify your acceptance of these Terms. If you do not agree with these Terms, please refrain from using our services.