Privacy Policy

Effective Date: November 1, 2023

Virtual Office Keepers LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our virtual assistant services or interact with our website [https://vok-llc.com]. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, register for our services, communicate with us, or submit information through our online forms. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)
• Payment information (e.g., credit card details)
• Professional information (e.g., job title, company name)
• User-generated content (e.g., messages, files, documents)
• Usage data (e.g., IP address, browser type, referring/exit pages, operating  system)

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our virtual assistant services
• Processing payment transactions and delivering invoices
• Communicating with you and responding to your inquiries
• Personalizing and improving our services and user experience
• Monitoring and analyzing usage to enhance and protect our services
• Complying with legal obligations and enforcing our terms and policies

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• With your consent or at your direction
• With service providers who assist us in operating our business (e.g., payment      processors, hosting providers)
• With our affiliates, partners, or contractors who provide services on our  behalf
• In response to a legal request or to protect our rights, safety, or property
• In connection with a merger, acquisition, or sale of our company assets

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete it. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [Info@VOK-LLC.com].

By using our virtual assistant services or interacting with our website, you signify your acceptance of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.